Louisiana eCrash FAQ

The LA eCrash software system will be Louisiana's official state-wide solution to electronically capture motor vehicle accident reporting information. Crash reports generated through it are quick, accurate, secure, and legible.

The LA eCrash system provides full-scale consistency and fewer interpretation errors in crash data. Officers can enter accident reporting information using a laptop in their patrol car or a desktop computer in their office. The electronic submission of the data helps to collect traffic crash reporting information in a more timely manner.

Design features include:

• Individual reports customized to reflect any number of involved drivers, units, persons, pedestrians, or other non-motorists
• Required report sections remain highlighted in red until complete
• Data elements are tracked and a validation check prevents the report from being submitted with incomplete data
• Electronic submission reduces duplicate efforts and provide immediate access to report data
• Integrated Easy Street Draw software for diagramming crash scenes.

CARTS will continue to analyze the motor vehicle accident data and produce Louisiana Crash Data and Statistical Reports using data collected from the LA eCrash application.

After over 16 years of use, the current crash report form no longer meets the needs of the transportation community. The new electronic crash report, named “Louisiana eCrash”, will be based on the latest Model Minimum Uniform Crash Criteria (MMUCC) guidelines and will generate the data necessary to improve highway safety in Louisiana.

In the summer of 2019, Col. Kevin Reeves of the Louisiana State Police asked the Louisiana Department of Transportation & Development (DOTD), the Louisiana Highway Safety Commission (LHSC), and the Louisiana State Police (LSP) to form a committee to oversee a major update to Louisiana’s Crash Report form and its supplements. Since then, the Louisiana Crash Report Steering Committee (LA-CRSC) has made great progress in fulfilling this mission.

Louisiana eCrash will be provided free of charge to Louisiana Law Enforcement agencies through a project funded by the Louisiana Highway Safety Commission. The Center for Analytics & Research in Transportation Safety (CARTS) at Louisiana State University, will facilitate the deployment and provide real time support to Law Enforcement Agencies in Louisiana.

The LA eCrash installer can be found in the “Quick Links” section of the About page. Click the “Download LA eCrash” link to begin the download.

Yes. LACRASH is no longer being supported and submitted reports from it are no longer being accepted. All reports must be submitted with LA eCrash (or third party vendor).

The system requirements for Louisiana eCrash are the same as the Windows 10 operating system requirements. Those are detailed here: https://www.microsoft.com/en-us/windows/windows-10-specifications. 

For overall user experience, we would suggest a minimum of 4 GB of RAM. Also, keep in mind crash reports are stored on the user’s machine so hard drive space should be taken into consideration. For overall user experience, 64 GB of hard drive space should be available for the LA eCrash, MOVE, and MapClick applications.

Yes. Documentation is available on the Documentation page of this site. Provide your CAD/RMS vendor the “LA eCrash API Information” document. Also reference “How do I export my eCrash data?” below.

Third party vendor documents and database schema can be found on the Documentation page of this site. Provide your third party vendor the “Third Party Vendor Docs” document.

The committee has the following responsibilities:

• Commits department resources
• Approves major funding and resource allocation strategies, and significant changes to funding/resource allocation
• Resolves conflicts and issues 
• Provides direction to the Project Manager
• Reviews project deliverables 
• Manages the project budget
• Recommends changes to State statutes to the Legislature 

The data conversion information can be found on the Documentation page of this site. The “Crash Data Conversion” document provides the data mapping.

To learn more about eCrash, please refer to the links below

About: https://carts.lsu.edu/ecrash

Onboarding: https://carts.lsu.edu/ecrash/onboarding

Training Videos: https://carts.lsu.edu/ecrash/training

Documentation: https://carts.lsu.edu/ecrash/documentation

Data exports require additional privileges be granted. Please have an eCrash Administrator email cartssupport@lsu.edu to request instructions on exporting your eCrash data. Once we set up your agency for data export access, instructions will be provided to the requestor.

IMPORTANT: First time users emailing cartssupport@lsu.edu will receive an auto email with a user validation link. Please check your inbox, spam for the email to validate.  The user MUST validate their email ID. Once validated your request will be visible to Carts Agents. If you don't validate your email then the request will be auto deleted as it will be considered spam. 

If you have already validated your email, then you will receive a CARTS ticket acknowledgement email.

If you are getting the "unknown authentication user error" message then that means that your time on your machine doesn't match the server's time (normal CST). This time-check is part of the authentication process. Check the clock on your machine and make sure it is set to CST time. More information can be found in the National Institute of Standards and Technology website.

If your machine is not automatically updating then something on your organization's network is blocking the CRDL Updater Service from working. Please contact your IT support group to help resolve this issue.

Louisiana eCrash should automatically update in the background due to the CRDL Updater Service. Even if MOVELA applications are closed, the CRDL Updater tries to check if all the applications are up to date. If the applications need an update then it will attempt to update the application in the background of your machine.