Internal Links

  • Digital Measures 

    Digital Measures is a web-based solution for E. J. Ourso College of Business for faculty and staff to capture and share profile information related to teaching, research, and service activities. This is where all profile information needs to be kept up to date by all CARTS staff. CARTS website uses Digital Measures to feed staff bio and contact details. This information is pushed daily to CARTS to reflect any changes made in Digital Measures. To update profile  information, click on the above link and login using PAWS credentials. For more detailed instructions please see this KB on the intranet.

  • LACRASH helpdesk

     

All the LACRASH helpdesk tickets are placed here for assigning and tracking, until the agency is upgraded to the new eCrash version. Once all the current LACRASH agencies are upgraded, this site will be depreciated.

This is the new helpdesk for all internal and external support. The new helpdesk has helpful features like knowledge base, community forums, ticketing system and chat support functionality. Some sections like knowledge base, community forums of the site are public and some sections like tickets, chat can only be used by authenticated users. As agencies are upgraded from LACRASH to eCrash, external users will be given access to this site for support requests. Currently all internal staff has access to the site to place and track IT support tickets and will be expanded soon to other support areas.

CARTS Credentials is a web application which helps external users to reset their CARTS password for login in to various CARTS application like the query tool, CARTS helpdesk etc. Please see this KB (Intranet) on how to reset your password. As a staff you can also help end user receive password reset email by following the first 4 steps defined in the KB (Intranet). Only the end user can reset the password.